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  • delivery time and shipping: Shipping costs for orders
    Answer: Shipping costsThe shipping costs depend on the order value:order value up to 100€:  2,99€order value 101 up to 500€: 7,99€ order value over 500€: 12,99€Shipping ...

  • ask for repair or return: Shipping costs in case of repair
    Answer: If you have a valid Pickup & Return service package, you can use our pick-up service in case of complaint. You save shipping costs and ...

  • delivery time and shipping: Change my shipping adress
    Answer: You can easily change or delete your adresses at any time via "My Account" in our Onlineshop. Log in with your existing E-Mail Adress and ...

  • questions about order and payment: Pay via Nachnahme (chash on delivery)
    Answer: You can pay your basket comfortable with cash on delivery at home (Nachnahme) Products ordered with "Nachnahme" will be payed on delivery at your address. This ...

  • delivery time and shipping: In which countries do you ship?
    Answer: The shipping address and country can changed at registration or when you're logged in. With the following link you'll redirected to the addresses inputfields: https://www.one.de/address At ...

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