If you order as a private customer and the order is going to be delivered outside germany, the german VAT of 19% has to be payed. If you export the product by yourself outside germany you have to pay the VAT at the responsible customs office from your country. You will get a refund from us for the already paid german VAT. You just have to send us the documents which you received at the customs office.
An exception is the delivery to Austria. Due to exceeding the sales treshold, the ECT Group calculates 20% Austrian VAT on your invoice.
Entrepreneurs with foreign headquarters (EU countries) have the option to order tax-free from our company (intra-Community supply).
Just follow the regular order process in our webshop and message us following information subsequently:
- Sales tax ID number
- Company name
- Legal form
- Complete Address
After verification of this information your order will be adjusted accordingly and you will receive a new sales confirmation without VAT.
With exception of Austria, due to the exceedance of the turnover threshold, the ECT Group shows 20% Austrian VAT in your invoice. Therefore, we pay the VAT directly to Austria (tax office Graz-City). Hence, a net invoicing of your bill is not necessary.