How long is the warranty?

06.06.2017 13:51

ONE notebooks and ONE computer

Since may 2017 the warranty period is 24 months from the purchase date of your ONE notebook or your ONE computer. It can be extended to a maximum of 24 or 36 months by purchasing a warranty extension.

The warranty period is limited to the selected service package. But for batteries this is max. 6 months and for display panels max. 18 months.

For devices with a display of the provisions for pixel errors in accordance with DIN EN ISO 9241-307 apply.

Equipment
The warranty refers to the notebook or PC system purchased at one.de IT-Handels GmbH, but not to peripheral devices, individual components and third-party products, which are subject to their own warranty requirements.

For example, purchased software, external keyboards or displays are not part of the warranty.

Other brands
The warranty terms and conditions of the respective manufacturer apply.


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